Managing your money becomes easier when you know exactly how much you have available. If you have an account or salary card with First Abu Dhabi Bank, checking your balance regularly helps you stay financially organised. A FAB balance check allows you to see your available funds, confirm salary payments, and monitor recent transactions.

FAB offers several digital and traditional banking services for customers in the United Arab Emirates (UAE). You can use the FAB Mobile app, internet banking, or an ATM to check your account information. Ratibi cardholders also have specific options for viewing their salary card balance.

This guide explains the available methods, step-by-step instructions, useful tips, and common questions to help you check your FAB balance confidently.

1. What Is a FAB Balance Check?

A FAB balance check is the process of viewing the available money in your First Abu Dhabi Bank account or eligible prepaid card.

It helps customers understand their financial position before making purchases, transferring money, withdrawing cash, or paying bills.

For example, if your employer transfers your monthly salary into your FAB account, checking the balance helps you confirm whether the payment has arrived.

You can also review transactions to identify unexpected deductions and keep track of your everyday spending.

2. How to Check FAB Balance Online

Online banking is one of the easiest ways to perform a FAB balance check. You do not need to visit a branch or wait for an ATM.

FAB provides digital banking services through its official website and mobile application.

Check FAB Balance Through the Mobile App

Follow these steps to view your account balance:

  1. Open Google Play Store or Apple App Store.
  2. Search for the official FAB Mobile application.
  3. Download and install the application.
  4. Open the app and complete the registration process if you are a new user.
  5. Log in using your registered banking credentials.
  6. Open your account dashboard.
  7. Select your account to view the available balance and transaction details.

The application also provides additional banking features, including fund transfers, payment management, and transaction history.

Benefits of FAB Mobile Banking

  • Check your account balance anytime.
  • Review recent banking transactions.
  • Download transaction history.
  • Manage debit and credit cards.
  • Transfer money between eligible accounts.
  • Receive banking notifications.

The official FAB website confirms that customers can view account balances and transaction details through FAB Mobile.

3. FAB Balance Check Through Internet Banking

If you prefer using a computer instead of a smartphone, FAB Internet Banking provides another convenient option.

You can access your account through the bank's official website without installing additional software.

Steps to Check Your Balance Online

  1. Visit the official website: First Abu Dhabi Bank.
  2. Find the personal banking login option.
  3. Select the appropriate internet banking service.
  4. Enter your registered login credentials.
  5. Complete any required security verification.
  6. Open your accounts dashboard.
  7. Select the relevant account to view your balance.

You can also use internet banking to review transaction history and access available account services.

Important: Always check that you are using the genuine FAB website before entering your banking information. Avoid accessing banking services through suspicious links or advertisements.

FAB confirms that its internet banking platform supports account balance and transaction enquiries.

4. FAB Balance Check Through an ATM

If you do not have internet access, an ATM is a practical way to check your bank balance.

FAB customers can use supported ATMs to access account services and view their available funds.

Steps to Check Your FAB Balance at an ATM

  1. Visit a nearby FAB ATM.
  2. Insert your FAB debit card.
  3. Enter your correct ATM PIN.
  4. Select your preferred language.
  5. Choose the Balance Enquiry option.
  6. Select the relevant account if requested.
  7. View your available balance on the screen.

Some ATMs may also offer a printed balance receipt.

Tip: Always take your card and receipt before leaving the machine. Never allow another person to see your PIN.

5. FAB Ratibi Card Balance Check

Ratibi is a prepaid payroll card provided by First Abu Dhabi Bank. It helps employers transfer salaries to eligible employees without requiring them to open a traditional bank account.

The card is designed for employees earning up to AED 5,000 per month.

If you receive your salary through Ratibi, you can check your available funds using the dedicated balance enquiry service.

How to Check Your Ratibi Card Balance Online

Follow these steps:

  1. Visit the official Ratibi prepaid card balance enquiry portal.
  2. Enter your Ratibi card number.
  3. Complete the displayed security verification if requested.
  4. Submit the information.
  5. Follow the instructions to view your card balance.

Always use the official enquiry portal rather than entering card information on unfamiliar websites.

Ratibi Salary SMS Alerts

Ratibi also provides free SMS alerts when your salary is credited.

These notifications help employees confirm salary payments without repeatedly logging into an application.

FAB also provides customer support for Ratibi cardholders through its dedicated service number.

6. FAB Balance Check Through SMS Alerts

SMS notifications can help you monitor account activity when you do not have regular internet access.

However, there is an important difference between SMS alerts and an on-demand SMS balance enquiry.

FAB confirms free SMS alerts for Ratibi salary credits. For other accounts, the availability and activation requirements of transaction notifications may depend on the banking service.

If you want to receive balance-related notifications, contact FAB to confirm which alerts are available for your account.

Do not trust websites that publish unverified SMS codes or numbers. Use the bank's official contact channels to confirm any SMS banking instructions.

7. FAB Balance Enquiry Through Customer Support

Sometimes, digital banking services may not work because of forgotten passwords, registration problems, or technical difficulties.

In these situations, contacting FAB customer support is a sensible option.

You can ask the bank for assistance with:

  • Account balance enquiries.
  • Ratibi card problems.
  • Forgotten mobile banking PINs.
  • Salary credit delays.
  • Suspicious account transactions.
  • Online banking registration issues.

FAB Customer Support Numbers

ServiceContact number
Personal banking (UAE)600 52 5500
Personal banking (International) 2 681 1511
Ratibi support (UAE)600 52 2298
Ratibi support (International)+971 2 499 6279

For security reasons, the bank may ask you to complete identity verification before discussing account-specific information.

8. FAB Balance Check Methods Compared

Choosing the right balance enquiry method depends on your banking needs and available resources.

Here is a quick comparison of the main options.

MethodInternet required?Best for
FAB MobileYesEveryday account management
Internet BankingYesDesktop banking
FAB ATMNoOffline balance enquiries
Ratibi PortalYesSalary cardholders
SMS AlertsNoSalary and transaction notifications
Customer SupportNoAssistance with account problems

For most regular account holders, FAB Mobile is a convenient starting point. Ratibi customers can use the dedicated prepaid card enquiry service.

9. Important Security Tips for FAB Customers

Checking your bank balance should never put your financial information at risk.

Follow these simple precautions whenever you use digital banking services.

Use Official Banking Websites

Always access FAB services through the bank's genuine website or official mobile application. Avoid suspicious links received through unsolicited messages.

Protect Your Banking Credentials

Never share your password, ATM PIN, card CVV, or OTP with anyone.

FAB specifically warns customers against fraudulent messages and individuals pretending to represent the bank.

Check Your Transactions Regularly

Review your transaction history to identify unfamiliar purchases, withdrawals, or deductions.

Report suspicious activity immediately through official FAB support channels.

Avoid Public Wi-Fi for Banking

Public internet connections may expose your information to security risks. Prefer a trusted mobile data connection or secure private Wi-Fi when accessing your account.

10. Common Problems During FAB Balance Check

Sometimes, customers cannot view their balances immediately. Understanding common problems can help you find the right solution.

Why Is My FAB Balance Not Showing?

Possible reasons include:

  • Temporary internet connectivity problems.
  • Mobile banking application errors.
  • Incorrect login information.
  • Account access restrictions.
  • Temporary banking service interruptions.

Try restarting the application, checking your internet connection, or accessing internet banking.

What Should I Do If My Ratibi Balance Is Incorrect?

First, review your recent transactions and salary notifications.

If the amount still appears incorrect, contact Ratibi customer support or ask your employer to confirm the salary transfer details.

What If I Forget My FAB Mobile PIN?

Open the FAB Mobile login screen and select the Forgot PIN option. Follow the security instructions to restore your access.

FAB provides this recovery option through its official mobile banking application.

Frequently Asked Questions About FAB Balance Check

Download the official FAB Mobile application, register or log in, and open your account dashboard to view your available balance.

Yes. You can use a supported ATM or contact FAB customer support. Ratibi customers can also receive salary credit SMS alerts.

Visit the official Ratibi prepaid card balance enquiry portal, enter your card number, and follow the on-screen instructions.

FAB Mobile is free to download, and most banking services are available without an app usage charge. Certain transactions may involve fees.

Yes. You can access FAB Mobile or internet banking from abroad using a secure internet connection and your registered login credentials.

You can call 600 52 5500 from within the UAE or +971 2 681 1511 from outside the country.

Yes. Ratibi prepaid cardholders receive free SMS alerts when their salaries are credited.

Conclusion

A FAB balance check is an important part of managing your everyday finances in the UAE. Whether you use a regular FAB account or a Ratibi salary card, several convenient options are available to view your available funds.

The FAB Mobile application and internet banking are practical choices for regular account holders. ATM services provide an alternative when internet access is unavailable, while Ratibi users can access the dedicated online balance enquiry portal.

Choose the method that suits your needs, review your transactions regularly, and protect your banking information. These simple habits can help you manage your money more confidently and avoid unnecessary financial surprises.