Truva
2024-04-28T07:01:00+00:00
Key Features of Truva
- 1
AI-powered user guidance
- 2
Automated actions on behalf of users
- 3
Improved NPS
- 4
Real-time personal account manager experience
Target Users of Truva
- 1
software_platforms
- 2
customer_support_teams
- 3
product_managers
Target User Scenes of Truva
- 1
As a software platform, I want Truva AI agents to guide my users to the right tools, features, and information within my app, so that they can easily onboard and navigate through the platform
- 2
As a customer support team, I want Truva AI agents to take actions on behalf of users, so that I can provide a personalized experience and help resolve issues in real-time
- 3
As a product manager, I want Truva AI agents to improve NPS by delivering the experience of a personal account manager for every customer, so that we can enhance customer satisfaction and retention.