Rivit
2024-06-09T07:01:00+00:00
Key Features of Rivit
- 1
Automate conversations
- 2
Manage tickets
- 3
Collect feedback
- 4
Identify trends
- 5
Increase customer satisfaction
Target Users of Rivit
- 1
small businesses
- 2
customer support teams
- 3
product managers
Target User Scenes of Rivit
- 1
As a small business owner, I want to reduce the number of support tickets I receive, so that I can save time and resources on customer support
- 2
As a customer support team member, I want to automate repetitive support requests, so that I can provide faster and more efficient assistance to customers
- 3
As a product manager, I want to collect feedback and identify trends from customer interactions, so that I can make data-driven decisions to improve our product and increase customer satisfaction.