Reviewik

Reviewik

2024-08-31T07:01:00+00:00

Reviewik

Generated by AI —— Reviewik

Reviewik is a revolutionary tool designed to transform the way you handle customer support emails. By setting up forwarding from your mailbox to Reviewik, you can streamline your customer success department and gain invaluable insights into user feedback. This AI-powered solution not only breaks down topics, keywords, and sentiment but also sorts them by business importance, ensuring that you always focus on what's critical. Say goodbye to inbox guessing games and hello to efficient issue resolution.

Features of Reviewik:

  • Topic Segregation: Reviewik intelligently categorizes your support emails into distinct topics, making it easier to identify common issues and trends.
  • Keyword Analysis: With advanced keyword analysis, Reviewik highlights the success rate of particular features and releases, helping you understand what resonates with your users.
  • Emotional Tone: Our AI-based sentiment analysis pinpoints user emotions, pains, and drivers around key features, offering deep insights for your product's growth.
  • Trends Analysis: Analyze trends to learn what and when users are discussing about your app, enabling you to stay ahead of the curve.
  • Feature Requests: Discover what your users want to be expanded in the app, ensuring your product development is aligned with user needs.
  • Bug Identification: Use Reviewik as a swift monitoring tool to quickly identify and address user pain points.
  • Multi-Language Support: Get insights regardless of your users' languages, making it a versatile tool for global businesses.

How Reviewik Works:

  1. Specify Your Address: Provide the mailbox you use to collect customer feedback.
  2. Verify Email Address: Ensure the authenticity of your email address.
  3. Set Up Forwarding: We provide you with a @reviewik.io mailbox to forward to, ensuring a secure and seamless process.

Why Reviewik is Safe:

  • Security: Keeping customer data safe is our top priority. We securely store forwarded emails and use the data only for analysis within Reviewik.
  • Confidentiality: Reviewik is fully GDPR compliant, ensuring your personal data is protected.
  • PCI Compliance: For all payments, we use trusted service providers like Stripe, ensuring secure transactions.

Reviewik is not just a tool; it's a copilot for your customer success department. By leveraging AI-based sentiment analysis, trends analysis, and keyword analysis, Reviewik empowers you to make data-driven decisions, enhance user satisfaction, and drive product growth. Get started with Reviewik today and transform the way you handle customer feedback.

Related Categories - Reviewik

Key Features of Reviewik

  • 1

    Sentiment AI-based analysis

  • 2

    Trends analysis by topics

  • 3

    Keyword analysis

  • 4

    Multi language support

  • 5

    Surface bugs quickly


Target Users of Reviewik

  • 1

    Customer Support Teams

  • 2

    Product Managers

  • 3

    Business Analysts

  • 4

    Quality Assurance Teams


Target User Scenes of Reviewik

  • 1

    As a Customer Support Team, I want to set up email forwarding to Reviewik so that I can analyze user feedback efficiently

  • 2

    As a Product Manager, I want to analyze sentiment and keywords from user feedback to identify product pain points

  • 3

    As a Business Analyst, I want to monitor trends and feature requests to guide product development

  • 4

    As a Quality Assurance Team, I want to identify and address software bugs quickly to improve product quality

  • 5

    As a Compliance Officer, I want to ensure compliance with data security standards to protect user data.