Ariglad

Ariglad

2024-07-02T07:01:00+00:00

Ariglad

Generated by AI —— Ariglad

Ariglad is an advanced AI-powered tool designed to revolutionize the way you manage and update your knowledge base. By seamlessly integrating with platforms like Zendesk, Notion, Slack, and more, Ariglad ensures that your help center remains up-to-date and comprehensive, reducing the need for frequent manual updates. With over 500k support tickets analyzed and 30K+ suggestions generated, Ariglad stands out as a leader in knowledge base automation.

One of the key features of Ariglad is its ability to automatically create and update knowledge base articles by analyzing support tickets and product release notes. This ensures that your knowledge base always reflects the latest information, helping to reduce the number of support tickets by 81% as customers find the answers they need quickly and efficiently.

Ariglad's real-time source synchronization feature allows it to harness the power of AI to merge and update your knowledge base from various sources. Whether it's support tickets from Zendesk, discussions in Slack channels, or new product notes, Ariglad ensures that all relevant information is integrated into your knowledge base in real-time.

Security is a top priority for Ariglad, which is why it is SOC2 certified, ensuring that your data is handled with the highest standards of security and privacy. This certification will give your IT team peace of mind, knowing that their data is protected.

Setting up Ariglad is a breeze, thanks to its effortless integration with your existing CX/CX stack. This ease of setup means you can start benefiting from Ariglad's powerful features almost immediately, without the need for extensive training or configuration.

Ariglad's smart solutions for smarter support make it an invaluable tool for any organization looking to streamline their support operations. By maintaining an up-to-date and comprehensive knowledge base, you can provide your customers with the information they need, when they need it, leading to higher customer satisfaction and reduced support costs.

In summary, Ariglad is a cutting-edge AI tool that simplifies the process of maintaining and updating your knowledge base. With its real-time source synchronization, security certifications, and ease of setup, Ariglad is the perfect solution for organizations looking to enhance their customer support and reduce the volume of support tickets. Try Ariglad today and experience the future of knowledge base management.

Related Categories - Ariglad

Key Features of Ariglad

  • 1

    Auto-creates/updates knowledge base from various sources

  • 2

    Analyzes support tickets to find knowledge base gaps

  • 3

    Updates knowledge base with new product features

  • 4

    Uses Slack chat contents as a source for knowledge base updates


Target Users of Ariglad

  • 1

    Customer Support Teams

  • 2

    Product Managers

  • 3

    IT Teams

  • 4

    Content Managers


Target User Scenes of Ariglad

  • 1

    As a Customer Support Team member, I want Ariglad to automatically update my knowledge base articles so that I can provide accurate and up-to-date information to customers

  • 2

    As a Product Manager, I want Ariglad to analyze support tickets and identify knowledge base gaps so that we can improve customer satisfaction and reduce support ticket volumes

  • 3

    As an IT Team member, I want Ariglad to integrate seamlessly with our existing CX/CX stack and maintain SOC2 compliance so that I can ensure the security and reliability of our support systems

  • 4

    As a Content Manager, I want Ariglad to ensure real-time synchronization of knowledge base content from various sources so that our documentation is always current and comprehensive.